Spurgeons, a UK family charity, has been awarded a contract by Wiltshire Council to provide family hubs in the local communities from April 2024. The £3 million a year contract will enable Spurgeons to deliver effective early help support to families with children aged 0-19 years, and up to 25 years for those with special educational needs and disabilities across Wiltshire. The family hubs will have a ‘whole family’ approach, bringing together organisations to make it easier for families to get the help they need. This will be implemented by a team of ‘navigators’ who will work in the community with local organizations to ensure that services meet the needs of families. Families will be able to access a broad and integrated range of services including one-to-one outreach support, parenting programs, and group support such as ‘Five to Thrive’ and ‘Preparing for Being a Parent,’ all delivered across 24 community locations. Support will also be available online through information on the Wiltshire ‘All Together’ platform and through interactive/self-help services. The experienced, knowledgeable, and friendly Spurgeons Family Hub Team will be on hand to offer support and guidance to families as well as signpost to other local agencies and support providers.
Ian Soars, CEO at Spurgeons, expressed excitement about the opportunity to continue the invaluable work in Wiltshire, stating, “We are excited and committed to making the family hub vision a reality for local children, young people, and their parents. Partnering with Wiltshire Council, our skilled, experienced, and compassionate team will continue to deliver high quality, innovative support.” Cllr Laura Mayes, Cabinet Member for Children’s Services, highlighted that these new hubs will streamline access to support for families, aligning with the Council’s missions to empower people to lead enriched lives and give children the best start in life. “As well as face-to-face support from trained, specialist navigators, families will be able to access a digital platform that will be able to offer advice and support at any time of the day or night. We’re looking forward to these hubs opening from April in communities throughout Wiltshire to make a positive difference to the lives of Wiltshire’s families, children, and young people.”
Main Hubs
Navigator locations
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